Privacy Policy – Cadplast24

Effective date: 2025-08-07

Your privacy is important to us. This policy explains how Cadplast24, operated by Kristofer Vallenor in Sweden, collects, uses, and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

Cadplast24
Kristofer Vallenor
Location: Sweden
Email: info@cadplast.se

2. What Data We Collect

When you browse or place an order on our website, we may collect the following information:

• Identity information: name, address, phone number, email

• Payment data: transaction information (handled securely via third-party processors – we do not store card numbers)

• Technical data: IP address, browser type, device, pages visited

• Order history: purchased products, order dates, delivery status

• Communication: emails or contact form messages

3. How We Use Your Data

We use your personal data to:

• Process and ship your orders

• Send order confirmations and tracking updates

• Provide customer support, returns, and warranty handling

• Improve our website and user experience

• Comply with legal obligations (e.g. accounting, consumer rights)

We do not use your data for newsletters or marketing unless you have given explicit consent.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: to fulfill your order and provide our services

• Legal obligation: to meet bookkeeping and consumer law requirements

• Legitimate interest: fraud prevention and service improvement

• Consent: for voluntary data you provide outside of an order (e.g. inquiries)

5. Data Retention

We retain personal data only as long as necessary for the stated purposes and to comply with applicable laws (e.g. 7 years for accounting records in Sweden).

6. Sharing of Data

We only share your data with trusted third parties necessary for running our services:

• Payment processors: such as Stripe

• Shipping partners: such as PostNord

• Website hosting and technical platforms

• Government authorities: only if legally required

All third-party partners are contractually obligated to process data in compliance with GDPR.

7. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Request data portability

• File a complaint with a supervisory authority (e.g. IMY in Sweden)

To exercise any of these rights, please contact us via email.

8. Cookies

We use cookies to improve your experience and site functionality. By continuing to browse our website, you agree to our use of cookies. Read more in cookie policy.

9. Policy Changes

We reserve the right to update this privacy policy at any time. The latest version will always be available on our website.

10. Contact

For questions about this policy or how we process your personal data, please contact us:
info@cadplast.se
https://www.cadplast24.se